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Tip Top Plumbing Privacy Policy

Effective Date: 12/03/2025
Location: Arizona, USA

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Tip Top Plumbing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.tiptopservice.com, contact us, or use our plumbing services. This policy complies with applicable Arizona and U.S. privacy laws, as well as Google Ads, Google Analytics, and remarketing requirements.

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1. Information We Collect

We collect personal information in the following ways:

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A. Information You Provide Directly

This includes information submitted through our website forms, service requests, scheduling tools, or when contacting us by phone or text:

  • Name

  • Phone number

  • Email address

  • Service address

  • Details about your plumbing issue

  • Photos, videos, or files you upload

  • Payment information (processed securely by third-party providers)

  • Any messages or communication you send us

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B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser information

  • Pages visited and time spent on the site

  • Referral source

  • General location (not precise GPS)

  • Cookies and tracking data

  • Analytics identifiers (Google Analytics, Google Ads, etc.)

 

C. Information From Third Parties

We may receive information from:

  • Google services (Analytics, Ads, LSA)

  • Social media platforms

  • Lead partners

  • Online review platforms (Google Reviews, Yelp)

  • Advertising networks

 

2. How We Use Your Information

We use the information we collect to:

  • Provide plumbing services, inspections, repairs, and installations

  • Schedule appointments and manage service dispatch

  • Send confirmations, reminders, estimates, and invoices

  • Respond to questions or service requests

  • Process payments securely

  • Improve customer service and communication

  • Verify service locations

  • Protect against fraud or unauthorized access

  • Optimize website performance and user experience

  • Run marketing and advertising campaigns (including Google Ads & LSA)

  • Send promotions or service updates (you may opt out anytime)

 

3. Cookies & Tracking Technologies

We use cookies and similar tools, including:

  • Google Analytics

  • Google Ads & remarketing

  • Google Tag Manager

  • Local Service Ads (LSA) call tracking

These tools help us:

  • Understand website usage and traffic patterns

  • Improve ad relevance

  • Measure marketing performance

  • Retarget visitors with relevant advertising

You can disable cookies in your browser settings or adjust ad personalization at:
https://www.google.com/settings/ads

 

4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Licensed third-party service providers (payment processors, scheduling tools, marketing platforms)

  • Google platforms (Analytics, Ads, LSA)

  • Technicians or contractors responding to your service request

  • Legal authorities when required by law

  • Business partners only as needed to provide services

All partners are required to keep information confidential and use it only for the services they provide.

 

5. How We Protect Your Information

We use industry-standard protection measures, including:

  • SSL encryption

  • Secure payment processing

  • Limited employee access to sensitive data

  • Secure data storage

  • Routine monitoring for security vulnerabilities

No online transmission is 100% secure, but we take reasonable steps to protect your data.

 

6. Your Rights & Choices

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information (unless required for legal or billing purposes)

  • Opt out of marketing communications

  • Disable tracking cookies

To make a request, contact us at:
info@tiptopservice.com
480-488-2825

 

7. Children’s Privacy

We do not knowingly collect information from children under 13.
If you believe a child has provided information, please contact us so we can remove it.

 

8. Third-Party Links

Our website may contain links to external sites (manufacturers, suppliers, financing partners, YouTube, etc.).
Once you leave our website, this Privacy Policy no longer applies.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised Effective Date.

 

10. Contact Information

Tip Top Plumbing
Cave Creek, Arizona
Phone: 480-488-2825
Email: info@tiptopservice.com
Website: www.tiptopservice.com
Licensed, Bonded & Insured in the State of Arizona

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